UX/UI Design Teaching Assistant

Thinkful/Chegg, New York, New York

Working with the instructor, provide supplemental assistance via on-demand video to students enrolled in Thinkful’s synchronous immersive UX/UI programs. Also provide one-on-one, weekly mentor sessions with students; conduct weekly office hour sessions; review and grade student work; and conduct student assessments based on rubrics.

Creative Director

The Inkk Spot, Rapid City, South Dakota

Design and develop print and digital materials for various clients. This process begins with the end user in mind and creating products that meet their needs. Product strategy relies on researching target audiences, competitors, and business/marketing goals to ensure project success.

Designer Advisor

FedEx Services, Memphis, Tennessee

• Serve as design lead for billing, reporting and claims modernization on Fedex.com. Manage third party integration and design efforts for long term vision. Work with design agencies to ensure designs meet business and user needs and follow design standards.
• Championed UX and new way of working with Reporting team. Worked with design strategist to understand user needs and pain points. Conducted brainstorming and collaborative design sessions with product managers to document and reimagine the reporting experience. Created low and high-fidelity prototypes, verified designs via usability testing, and worked with development through implementation.
• Work with design team to grow and evolve FedEx’s design system. Created first-in-kind designs for dashboards, complete with interactive charts and filtering, for both the desktop and mobile space. This included a detailed, accessible color palette for data visualization to be used across the FedEx enterprise. Also established design patterns for printing and catalogued mobile views across various components.
• Collaborate and mentor designers on various topics, such data visualization, dashboards, accessibility, and web development. This includes managing design consultants; serving as UX Design Lead for UX Community of Practice to help socialize and grow the UX discipline across opcos; participating in Breakfast & Learns to educate global digital team members on the value of UX; and conducting brainstorming sessions with UX team to help them visualize what they do and identify priorities to leadership.

Senior UI/UX Designer and Developer

FedEx Ground, Pittsburgh, Pennsylvania

• Served as mentor and technical coach to design and development teams. Facilitated training opportunities via technical coaching, mentor sessions and online workshops, including corporate-wide Tech Talk. Created presentations and conducted live workshops with live coding demos, as well as interactive workshops to test drive design techniques.
• Served as design and technical lead to create new features and products, including new P&D portal revolving around a holistic view of facility pickups and deliveries. Worked with design team to expand and standardize UX processes for designing and reimagining new applications from scratch.

Senior UI/UX Developer

Stifel Financial, Saint Louis, Missouri

• Served as mentor and technical coach to design and development teams. Educated designers on UX techniques, such as journey maps, storyboards and design sprints, and educating developers on proper coding techniques, responsive design and coding for accessibility.
• Designed new features for mobile applications for both prospective and current investors. Worked with product managers to define business and product requirements, conducted user research, created new designs via wireframes and static prototypes, and worked with development team to convert designs into working code.

UX Architect

Maritz Motivation Solutions, Fenton, Missouri

• Served as mentor and technical coach to design and development teams. Coached other UX designers on various UX techniques, such as usability testing and information architecture, as well as how to assess technical feasibility to ensure that design specs are properly translated and implemented by developers.
• Created designs for customizable customer portal and admin framework for new product. Drove the vision and product management of a design system of visual style, UI components, UX patterns, and other design concerns. This included translating design requirements into a reusable grid framework and UI kit for rapid adoption by the development team.

User Experience Product Manager

Magellan Health, Saint Louis, Missouri

Directed the vision, design and development for healthcare projects. Spearheaded the Section 508 project, architected the design and development of an Umbraco-based modular content system for non-IT personnel, and conducted ethnographic/market research to guide product design for Medicaid portal and end product for primary care physicians.

Head of Digital Product Design

Magellan Health, Saint Louis, Missouri

Grew the design discipline from simple aesthetics to a more integrated role. Directed and managed the overall design for Magellan's 80+ websites, including applications. Served as gatekeeper for Magellan’s brand. Managed five web/creative consultants.

Lead Web Product Designer

Magellan Health, Saint Louis, Missouri

Senior Web Designer

Magellan Health, Saint Louis, Missouri

Senior Creative Producer

The Frick Company, Saint Louis, Missouri

Media Designer

Greenhorne & O'Mara, Inc, Greenbelt, Maryland

Creative Associate

Issue Dynamic, Inc., Washington, DC

Communications Coordinator

International Fabricare Institute, Silver Spring, Maryland

Administrative Assistant

Accrediting Commission of Career Schools and Colleges of Technology, Arlington, Virginia

Associate Public Affairs Officer

Fleet Surveillance Support Command, U.S. Navy, Chesapeake, Virginia