Healthcare · Serious Game
Mythos
Reimagining play therapy for children with trauma as a therapeutic role-playing video game, played alongside their therapist.
Selected Work
The right question
The right question
changes everything.
Every project here started with research. Most of them ended up somewhere nobody expected. That's not a coincidence. It's the process.
Product · AI · Brand
BrandForge
Giving small businesses access to real design thinking so they can create something that's unique to them.
Enterprise · Logistics
FedEx Global Air Freight
Making the complexity of international shipping accessible to small business owners.
Enterprise · Logistics · Portal
FedEx Claims Portal
Turning one of FedEx's most frustrating customer touchpoints into a process people could actually navigate on their own.
Healthcare · Service Design
PTKids Teletherapy
Redesigning the entire experience of getting a child to physical therapy, starting with everything that happens before the session begins.
Enterprise · Logistics · Portal
FedEx P&D Portal
Turning a disjointed process into one place for 130,000 field personnel to see, resolve, and track every pickup and delivery issue across 600 facilities.
Experience Design · Culture
Living Dead Museum
Reinventing a zombie museum as an immersive experience for a new generation of horror fans.
Enterprise · Healthcare
Magellan Complete Care
Redesigning a Medicaid member portal for people with serious mental illness, built around how they actually live.